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title: FAQs | Data Zoo Support Knowledge Base
description: Find quick answers to our most commonly asked questions.
---

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1. [Data Zoo Support Knowledge Base](https://help.datazoo.com/en/dz-knowledge-base)
2. [FAQs](https://help.datazoo.com/en/dz-knowledge-base/faqs)

# FAQs

 Find quick answers to our most commonly asked questions.

- [When is Help Desk available and how do I raise a ticket?](https://help.datazoo.com/en/dz-knowledge-base/when-is-help-desk-available-and-how-do-i-raise-a-ticket)
- [Where can I find official API documentation?](https://help.datazoo.com/en/dz-knowledge-base/where-can-i-find-official-api-documentation)
- [Is there a list of Data Zoo's coverage country list?](https://help.datazoo.com/en/dz-knowledge-base/is-there-a-list-of-data-zoos-coverage-country-list)
- [Australian DVS Drivers Licence Card Number Change - FAQs](https://help.datazoo.com/en/dz-knowledge-base/australian-dvs-drivers-licence-card-number-change-faqs)
- [Where you can find Card Number on your Australian Driver's License?](https://help.datazoo.com/en/dz-knowledge-base/where-you-can-find-card-number-on-your-australian-drivers-license)
- [What is 1+1 and 2+2 verification?](https://help.datazoo.com/en/dz-knowledge-base/what-is-11-and-22-verification)
- [What is the meaning of the 'searchStatus' field?](https://help.datazoo.com/en/dz-knowledge-base/what-is-the-meaning-of-the-searchstatus-field)
- [New Zealand Address matching](https://help.datazoo.com/en/dz-knowledge-base/new-zealand-address-matching)
- [NZ Credit Bureau: How does its address matching work?](https://help.datazoo.com/en/dz-knowledge-base/nz-credit-bureau-how-does-its-address-matching-work)
- [Australian Driver Licence - Possible reasons for non-verification](https://help.datazoo.com/en/dz-knowledge-base/australian-driver-licence-possible-reasons-for-non-verification)
- [What does it mean when a data source requires consent?](https://help.datazoo.com/en/dz-knowledge-base/what-does-it-mean-when-a-data-source-requires-consent)
- [Australian Passport - Possible reasons for non-verification](https://help.datazoo.com/en/dz-knowledge-base/australian-passport-possible-reasons-for-non-verification)
- [What do different Watchlist categories mean?](https://help.datazoo.com/en/dz-knowledge-base/what-do-different-watchlist-categories-mean)
- [What is sequencing?](https://help.datazoo.com/en/dz-knowledge-base/what-is-sequencing)
- [Will I be provided with further documentation before the integration of the API?](https://help.datazoo.com/en/dz-knowledge-base/will-i-be-provided-with-further-documentation-before-the-integration-of-the-api)
- [Does Data Zoo offer a trial for the use of its products?](https://help.datazoo.com/en/dz-knowledge-base/does-data-zoo-offer-a-trial-for-the-use-of-its-products)
- [What technical skills are required to successfully integrate the API?](https://help.datazoo.com/en/dz-knowledge-base/what-technical-skills-are-required-to-successfully-integrate-the-api)
- [How can I be advised about any outages?](https://help.datazoo.com/en/dz-knowledge-base/how-can-i-be-advised-about-any-outages)
- [What is the difference between "Australia Visa Entitlement" and "Government Identity Document - Visa"?](https://help.datazoo.com/en/dz-knowledge-base/what-is-the-difference-between-australia-visa-entitlement-and-government-identity-document-visa)

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